Meet The Founder

Kimberly Rodriguez, Action Over Words Groups' Founder and Former State Inspector

Kimberly Rodriguez, NRPC.

Founder & Former State Inspector

20+ Years Experience with 340+ Clients Assisted!

Kimberly Rodriguez, Former Assisted Living Licensing Inspector, and Founder, has over 20 years’ experience providing regulatory and leadership services to Assisted Livings, Adult Day Care and Group Homes through-out Virginia, Texas and Florida.

Kimberly was born and raised in Adult Programs. Kimberly's mother and grandmother owned and operated Assisted Living, Adult Day Cares, Group Homes, Medication, Phlebotomy and Certified Nursing Assistant Schools, Home Health, Companion Care Agencies and Durable Medical Equipment Warehouse. Kimberly has operated and managed programs as small as 3 residents to over 250 residents, in addition but not limited to, Domestic Violence, Re-entry, Sobriety, Homeless, Wrap Around Supportive Living and many other adult residential programs. Kimberly is credentialed through, National Association for Regulatory Professionals as a National Regulatory Professional Credential (NRPC).

Kimberly provides education, support and training pertaining to Senior Care, Licensing Rules, Regulations, " How to Maximize Your R.O.I by Operating an R.A.L) Tax abatement representation, Special Use Permitting representation and much more.

Meet the Team

  • Chris Tricerri, Action Over Words Groups' Operations Diector

    Chris Tricerri

    Operations Director

    As our Operations Director, Chris exemplifies resilience and commitment. His background in the US Navy and extensive experience in office management have been crucial in optimizing our operational processes since he joined in early 2024. Chris's passion extends beyond his professional role—he is also an avid photographer, capturing much of the visual content for our site. Outside of work, Chris is a dedicated family man who cherishes spending quality time with his young children. His hobby of fishing reflects his patient and meticulous nature, a skill he enjoys sharing with his family during outdoor adventures.

  • Alexandra Kiloh, Action Over Words Groups' Assistant Operations Director

    Alexandra Kiloh

    Assistant Operations Director

    Alexandra, our Assistant Operations Director, brings a robust background in client relations and operational management to her role. With a proven track record of enhancing efficiency and exceeding goals, she is instrumental in streamlining our operations and supporting team success. Alexandra's experience in managing inventory, digital assets, and client interactions ensures that our operations run smoothly and effectively. Her love for helping people and animals shines through in her work, making her an approachable and dedicated part of our team.

  • Zevrishia “Cha” Snell-Hunt, Action Over Words Groups' Sales Support Specialist

    Zevrishia “Cha” Snell-Hunt

    Sales Support Specialist

    Cha embodies resilience and dedication in her role as Sales Representative. With over two decades of experience in Sales and Human Services, she expertly navigates client relationships, turning inquiries from seminars, our website, and social media into successful partnerships. Cha’s personal journey as a new amputee has only strengthened her resolve to be a beacon of light for others. Her passion for cooking and her ability to bring joy and laughter to every client interaction add a warm, personal touch to her professional role.